<div class="fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> GDEX is a express courier company that provide domestic and international delivery. With over two decades of experience, GDEX has established as a reliable and efficient solution for domestic and international shipping needs. GDEX offers a wide range of services, including parcel delivery, warehousing, e-commerce solutions, and freight forwarding. We are known for our strong network coverage, ensuring timely and secure deliveries to both urban and remote areas across Malaysia. With a customer-centric approach, advanced technology, and a dedicated team, GDEX continues to play a crucial role in facilitating trade and connecting businesses in Malaysia and beyond.

How can I track my Shipment?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> To track your GDEX shipment, you can follow these steps: 1. Visit https://gdexpress.com/tracking/ . 2. Enter your tracking number in the provided field. The tracking number is typically provided to you by the sender or can be found on the receipt or shipping confirmation email. 3. Click on the “Track” or “Submit” button to initiate the tracking process. 4. The system will display the real-time tracking information for your shipment, including the current status, location, and estimated delivery date. If you encounter any issues or need further assistance, kindly contact our customer service hotline for support.

What is the volumetric charges for GDEX?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> GDEX Malaysia calculates volumetric charges for shipments based on the volumetric weight or dimensional weight of the package. The volumetric weight is determined by calculating the package’s length, width, and height, and then applying a conversion factor.

Can I self-collect my parcel from GDEX?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Yes, you can self-collect your parcel from GDEX “Pick-Up Point”.

How long does GDEX deliveries take?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> Our next day delivery is available for regular service areas or major towns in Peninsular Malaysia, and 1 to 3 working days for major towns in East Malaysia (3 to 5 working days for outskirt areas), subject to flight availability or abnormal circumstances. For international shipments, the delivery time will depend on the destination country and customs clearance processes. International deliveries can be as fast as next day, or few working days.

How can I check the shipping price rate for GDEX?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> You may visit our website https://gdexpress.com/our-business/delivery/tools-references/rate-estimation/ or contact our customer service hotline 03-64195003.

How do I contact GDEX?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> You may call or WhatsApp us at 03-64195003.

How do i create a Merchant account with GDEX?

<div class="fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> You may visit our website www.gdexpress.com , click Contact Us and submit “Open A Business Account” form and our Sales Representative will contact you.

COMPANY PROFILE

GDEX Berhad is a leading domestic and international express delivery services provider in Malaysia. GDEX also has increasing presence in Southeast Asia, with operations in Singapore, Indonesia (SAP Express), and Vietnam (NETCO). Supported by a workforce of over 10,000 employees and fleet size of over 6,000 vehicles, the Group provides comprehensive solutions encompassing:

Next day express courier service

Customized delivery solutions

International shipping

Digitized shipping platform

Warehouse fulfilment